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Guest Relations

Guest Relations

Our multilingual staff will welcome you to satisfy any special request, making sure that every detail matches your expectations.

Our Guest Relations staff will also be able to advise you on the most suitable company agreements for you and, at the end of your day’s work, organise group excursions, relaxing moments at the poolside or typical dinners at our Al Barilotto restaurant.

Each member of our expert and multilingual staff is devoted to welcoming you and your guests in the best way.



Our large private car park can contain up to 60 vehicles.
The on-site service if free of charge and cannot be booked. If you wish to book a place, you can choose our covered parking garage for a fee of CHF 20 per night.

Hotel De La Paix is proud to dedicate an important service to people who own a Tesla vehicle, by offering 3 electric charging stations:

  • Two stations are installed in the parking garage and can be booked in advance. The rate applied is CHF 20.- per day or CHF 10.- for half a day.
  • Another charging station is located in the private car park. It cannot be booked and is free for the hotel guests. We are pleased to offer customers of our Al Barilotto restaurant 2 hours of free charging. For the successive hours, a rate of CHF 5 will be charged per hour.

The stations are also suitable for charging electric vehicles of the main car manufacturers.



We offer our guests customised company agreements for lodgings of their collaborators – on half board or with bed and breakfast – or for lunch at our Al Barilotto restaurant.

Extra services

On request, we can enrich meetings and company events with extremely personalised services to welcome your guests.

  • Registration and wardrobe;
  • Flowers;
  • Hostess;
  • Photographer;
  • Musical entertainment;
  • Shows;
  • Interpreting;
  • Security.

Thanks to our strategic partners, we can provide the best technologies for your event including, for example:

  • Simultaneous interpreting booths;
  • Lighting system for shows;
  • Catwalk for fashion shows;
  • Plasma screens;
  • Conference phones;
  • Video cameras and recording systems;
  • Live streaming.

Your hotel close to everything.

A stone’s throw from Lake Lugano, the city centre and the LAC centre.
Hotel de la Paix is only 5 km away from the airport and 1 km away from the train station.

Choose your means of transport and find out how to arrive
By car

Highway A2 – Lugano Sud exit.
Turn left at the first traffic light, the entrance lies 30 m further down on the left.

Further information

By coach

Lugano offers cheap public transport throughout the city.

Further information

By train

Lugano railway station.
At the exit to the station take bus no. 2 heading for Paradiso and stop at S. Birgitta.
The hotel lies 50 m further down on the left.

Further information

By plane

Take the Shuttle Bus: at Terminal 1 – arrivals area, gate no. 7; at Terminal 2 – departure area, in front of the pharmacy.

Further information

Take the Shuttle Bus at the exit to the terminal on the right.

Further information

Free Wi-Fi
Free Parking
Tesla Charging Partner
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