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Guest Relations

Guest Relations

Our Guest Relations service is a lot more than a Reception – it embodies our all-out dedication to each guest.

Upon your arrival, our multilingual staff will welcome you to satisfy any special request and will be on hand to enrich your stay with hospitality, personalised services and tips on the territory. You can rely on us to book a restaurant table, organise relaxing moments or discover the most enchanting locations that our region has to offer.

Team
Our team believes in hospitality, in the importance of greeting guests with a smile on their face and doing their best to satisfy any request and need.

Territory

Territory

Don’t miss out on the best our beautiful region can offer and absorb the city’s authentic spirit: panoramic routes, attractions, cultural and artistic events, exclusive shops and enchanting villages.

Ticino Ticket

Lac

Lugano

Perlartecontemporanea

Perlartecontemporanea

The hotel houses the Perlartecontemporanea Gallery which, since its foundation in 2006, stages temporary exhibitions by world-renowned artists, and curates their presentation with ample educational and historical-critical material.

Moreover, the hotel avails itself of the curatorial expertise of Perlartecontemporanea to select and arrange the works of its Permanent Collection.

Among the various works displayed in the interior and exterior spaces, we can admire: in the sculpture garden, Where by Jaume Plensa; in the foyer of the congress spaces, Far Bound by Arthur Duff; in Al Barilotto restaurant, the pastel work Vases: decorative sculptures by Mario Botta and in the Bistrot, The Jugler, part of the Short Stories series by Paolo Ventura.

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Swimming pool

Swimming pool

A peaceful haven in which to wind down after a day spent touring the city. 

The swimming pool, measuring 13.2 x 6.8 m with a depth between 1.4 and 1.6 m, is open from June to September and is surrounded by a lush garden in which to lie down on comfortable sun beds or order refreshments from the La Cupola bar.

Relax & Fitness

Relax & Fitness

We value the time you dedicate to yourself.

Thanks to the collaboration with two of Lugano’s most exclusive fitness & beauty centres, our guests can experience moments of pure well-being.

  • Customers can train in the gym only 250 metres away from the hotel: it features innovative Technogym equipment, a 15-metre swimming pool and rooms flooded by natural light, offering an unforgettable view over the lake and the profiles of the mountains.
  • It is also possible to request a massage directly in your room or visit the centre to relax with plenty of treatments and rituals.

Parking

Parking

Our large private car park can contain up to 60 vehicles.
The on-site service if free of charge and cannot be booked. If you wish to book a place, you can choose our parking garage for a fee of CHF 20 per night.

Hotel De La Paix is proud to dedicate an important service to people who own a Tesla vehicle, by offering 3 electric charging stations

  • Two stations are installed in the parking garage and can be booked in advance. The rate applied is CHF 20 per day or CHF 10 for half a day.
  • Another charging station is located in the private car park. It cannot be booked and is free for the hotel guests. We are pleased to offer customers of our Al Barilotto restaurant 2 hours of free charging. For the successive hours, a rate of CHF 5 will be charged per hour.

The stations are also suitable for charging electric vehicles of the main car manufacturers.

Bike hotel

Bike hotel

All the care you bicycles require. 

In 2017, we received the Bike Hotel classification from Hotellerie Suisse, thanks to our services dedicated to making your bike holiday unforgettable: 

  • Storage room, locked and equipped with wall-mounted hooks;
  • Tripod for maintenance including tools; 
  • Outdoor washing station inside our car park; 
  • Garment washing and drying service (subject to charge), guaranteed up to 18:00; 
  • Buffet breakfast; 
  • Possibility of ordering breakfast or lunch; 
  • Possibility of using a bathroom with shower even on the departure day after the check-out time.

Climb on your bike to explore the city and views of Lake Lugano with our Bike days package, which also includes a multi-language topographic map with 370 km of marked routes.

Moreover, our staff will be able to provide useful addresses for purchasing technical material, repairs or guided tours. 

Your hotel close to everything.

A stone’s throw from Lake Lugano, the city centre and the LAC centre.
Hotel de la Paix is only 5 km away from the airport and 1 km away from the train station.

Choose your means of transport and find out how to arrive
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By car

Highway A2 – Lugano Sud exit.
Turn left at the first traffic light, the entrance lies 30 m further down on the left.

Further information

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By coach

Lugano offers cheap public transport throughout the city.

Further information

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By train

Lugano railway station.
At the exit to the station take bus no. 2 heading for Paradiso and stop at S. Birgitta.
The hotel lies 50 m further down on the left.

Further information

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By plane

MILAN MALPENSA AIRPORT
Take the Shuttle Bus: at Terminal 1 – arrivals area, gate no. 7; at Terminal 2 – departure area, in front of the pharmacy.

Further information

LUGANO AIRPORT
Take the Shuttle Bus at the exit to the terminal on the right.

Further information

Free Wi-Fi
Free Parking
Tesla Charging Partner
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